Point-Based KPI for Shop Floors — Auditable Actions, Not Vague Goals

Methodology

Bottom line: Point-based KPI turns fuzzy targets into auditable shop-floor actions — for lines where work can be split and counted (packaging, injection molding, printing, textiles). Works with cup-shaped KPI so floor and management share one metric tree.

Rollout

Step 1 — Lock BU P&L and delivery targets (cup water level).

Step 2 · Point design (~2 weeks) — write measurable actions, data owners, dispute rules in policy not slides.

Step 3 — Link to management reviews; avoid piece-rate vs KPI double books.

Step 4 · Pilot (8 weeks) — one line first, two cycles, managers sign off before copy.

Case direction

Multi-site Shenzhen optoelectronics — unified cup framework plus line points; revenue scale doubled in three years (anonymized).

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Liu Xinzhen · NDU MSc · ICMC-certified consultant ｜ XieChunQiu Management Consulting · Shenzhen