Client profile
Construction company running multiple projects; functional vs. project metrics siloed.
Challenges
- Project profit unrelated to functional reviews
- PM authority vs. accountability mismatch
- No post-project reviews
What we did
- Project profit/schedule/safety KPIs
- PM authority aligned with accountability
- Post-project review and knowledge capture
Outcome
Integrated project and functional metrics; clearer PM accountability; closed-loop reviews.
Based on a real XieChunQiu engagement; anonymized.
