Client profile
Shenzhen electronics components manufacturer, ~600 employees, scaling faster than management systems.
Challenges
- Floor vs. management KPIs misaligned
- Cross-team handoffs relied on individuals
- Middle managers weak at goal cascade
What we did
- Business goals cascaded to KPIs
- Point-based line KPIs plus management reviews
- Coaching and review cadence for middle managers
Outcome
Performance system covered operations and functions; reviews tied more closely to business outcomes.
Based on a real XieChunQiu engagement; anonymized.
