Client profile
Labor-intensive textile/apparel plant, ~800 employees.
Challenges
- Frequent piece-wage disputes
- Uneven team-lead management skills
- QC separated from line metrics
What we did
- Transparent piece-rate calculation and appeals
- Team-lead management KPIs
- QC results in line reviews
Outcome
Fewer wage disputes; stronger team leads; balanced quality and output.
Based on a real XieChunQiu engagement; anonymized.
